Our Performance
Current State of Play
As at November 2023, we:
- are providing homes for 16,935 people across New South Wales, Queensland, Victoria and New Zealand.
- are managing 8,054 properties
- own 1,723 properties
- operate out of 11 service centres across 83 local government areas
Tenant Satisfaction
91% of tenants are satisfied with services that Home in Place provides
The home is so lovely and the rent is stable and affordable. Having a secure and affordable home is a huge weight off my shoulders. This home means my daughter won’t have to experience what I did living on the streets.
90% of tenants are satisfied that their rights as a tenant are upheld by Home in Place
This place has been my home for 11 years and I love it. Through the years I have been very happy with all the support and kindness I have received from you.
92% of tenants are satisfied with the way Home in Place involves tenants
Home in Place have been really great to deal with. I needed to relocate my family quickly and they saved us. Took a lot of stress away and made things easy. They were very compassionate and understanding.
85% of tenants are satisfied satisfied with the service and quality of repairs
My two little boys and I love our beautiful home. It’s like a dream come true for us.
88% of tenants are satisfied with the way Home in Place communicates and provides tenants with information
Overall, the service provided by Compass and its staff is excellent and very professional.
2023 Awards
UDIA Awards for Excellence in Urban Development
Excellence in Affordable Housing
FINALISTS
Hunter Business Awards
Outstanding Community Organisation
FINALISTS
Property Council Innovation and Excellence Awards
Best Affordable Housing Development
FINALISTS
Muswellbrook Chamber of Commerce Business Awards
Outstanding Community Organisation
FINALISTS
HIA Australian Greensmart Awards
Multi Dwelling Development
NATIONAL WINNER
2022 Awards
2022 Australian Business Awards
Employer of Choice Winner
Community Contribution Winner
Business Sustainability Winner
HR Management Winner
2022 Hunter Business Awards
Outstanding Community Organisation
2022 HIA Housing Awards
GreenSmart Sustainable Home of the Year
2021 Awards
2021 Australian Business Awards
Employer of Choice Winner
Change Management Winner
Community Contribution Winner
Business Sustainability Winner
HR Management Winner