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Publications and Policies

Please Note: We’re in the process of updating our policy documents with Home in Place branding and during this transition some documents may still feature Compass Housing branding.

Constitution and Group Charter

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Our Constitution sets out the basis on which Home in Place was formed, how Home in Place operates and how Home in Place is managed.

Home in Place’s Group Charter establishes the guidelines within which the Directors and officers are to operate as they carry out their respective roles. The purpose of the charter is to document the policies upon which the board has decided to meet its legal and other responsibilities.

Client Service Charter

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Our Client Service Charter provides for exceptional standards of service, the expectations of the organisation upon its staff in fulfilling their duties and adhering to our company values in relation to client service provision.

Group Tenancy Policies

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NSW Tenancy Policies

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QLD Tenancy Policies

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Complaints and Appeals

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International Policies and Statements

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General Policies

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