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Privacy and Information

Cyber Security

Home in Place takes both privacy and cyber security very seriously. To address cyber security, we audit our systems annually against two standard frameworks. We actively monitor system logs, patch systems regularly, deploy identification management systems, encrypt data and backups, application whitelisting, deploy latest generation antivirus and firewalls, cyber security policies, train our staff and many other controls recommended by the Australian government and internationally. We also deploy additional controls that we determine enhance our security further beyond these frameworks.

Privacy Policy

Privacy is addressed via our Privacy Policy available HERE but also includes stringent control of what data can and cannot be sent in and out of the Home in Place systems. We securely shred physical documents where required, provide information only to authorised contacts, never disclose personal information, provide a forum for complaints, request three forms of identification, train our staff continually, minimise printed documentation, only collect data required and design our offices to create privacy in open areas.

Privacy Statement

  1. Home in Place is committed to protecting and maintaining the privacy of your personal information.
  2. When you visit our website we may collect your personal information by a number of means described below.
  3. When you visit our website we will automatically log certain information such as server addresses, domain names, IP addresses, the date and time of visits to the site, as well as the pages accessed and any documents downloaded. Home in Place primarily collects this information for statistical purposes, in which case it will be de-identified before use. Home in Place will not attempt to identify individual visitors from this information, except in the unlikely event of an investigation, where it is required to by law.
  4. We may also collect personal information about you by requesting that you complete and submit an online form in order for us to respond to your enquiries or provide you with a service. If you send us an email, the email system will record your email address. We will use the personal information you submit via the form for the primary purpose of responding to your enquiries or providing you with a service. If you do not provide us with the personal information we require to fulfil the purpose described above we may not be able to respond to your enquiry or provide you with the service you are seeking.
  5. Email communications made via our website may be monitored for statistical and quality purposes.
  6. Some applications of our website may use temporary cookies – this means our server attaches a small data file to your computer’s memory so that the site can remember something about you at a later time. We may use this information to continue to provide you information (including advertisements) about our services after you have left our website. You can set your website to refuse cookies.
  7. Home in Place is not responsible for the privacy practices, or content, of any external links provided on the Home in Place website. Links are provided for the purpose of convenience only. You release us and agree that we are not liable for any action, demand, liability, loss, damage or cost suffered by you directly or indirectly as a result of you using other websites via links located on the Home in Place website, however caused.
  8. We may also collect your personal information if you provide it to us by communicating with us using a social media site such as Facebook or Twitter.
  9. If you are providing personal information about other people, you warrant you have their consent to provide their information.
  10. Information we collect via our website, Facebook or Twitter pages may also be used for marketing or fundraising purposes. It may also be disclosed to organisations that assist in Home in Place’s fundraising activities solely for that purpose. You consent to us using and disclosing this information for marketing or fundraising purposes.
  11. Home in Place, from time to time, discloses personal information to others for administrative purposes and to comply with laws. For example, we may provide your personal information to contracted service providers such as IT service providers that have access to our website and databases, or state and federal government pursuant to our reporting obligations.
  12. All personal information which we collect is held pursuant to our Privacy Policy, which contains information about how we manage personal information, other entities we may disclose this information to, and your rights to access and correct personal information we hold about you. It also contains information about how you may complain about a breach of the Australian Privacy Principles.

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