Information on requesting repairs or maintenance for a Home in Place managed property can be found on the Repairs and Maintenance page.
My Place Property Maintenance
Through My Place Property Maintenance, Home in Place has internalised maintenance by creating a facility maintenance operation and engaging an internal trade-based workforce.
My Place Property Maintenance commenced as a pilot program in the Upper Hunter in March 2020 with exceptional results. Since the initial pilot, My Place Property Maintenance has expanded with the opening of two new property maintenance facilities in Beresfield and Brisbane, creating 54 permanent jobs for administration staff, plumbers, electricians, carpenters and cleaners.
Staff at the facility service maintain more than 5600 social, affordable and disability housing homes on the Central Coast, in the Hunter, Upper Hunter, Newcastle and Brisbane areas.
My Place Property Maintenance significantly changes the way Home in Place delivers maintenance by utilising the existing annual maintenance budget that is used for reactive, cyclical and vacant maintenance. The efficiencies of My Place Property Maintenance are creating the opportunity to direct a larger proportion of the maintenance expenditure towards planned upgrades to extend the life of Home in Place assets.
My Place Property Maintenance aligns with Home in Place’s strategic objectives and sustainable development goals, encompassing both social and environmental outcomes. It will reduce waste to landfill helping Home in Place achieve its 2030 carbon neutral objectives.
Meet Justin, a maintenance plumber for My Place Property Maintenance.
Justin services Home in Place properties between Newcastle and Singleton, repairing toilets, fittings, hot water systems and rain water systems.
Justin says “If you’re running a business for profit it’s in your interest to sell new items to maximise your revenue but here we are using our plumbing skills to repair things which I think is a very good use of our skills.”
Meet Michael, a carpenter with My Place Property Maintenance.
Michael says “Our general approach is to make sure everything is clean and serviceable and within that, you have to look at the lifetime of the building and the lifetime of the parts.
Quite often we are able to recycle parts from something that’s broken and simply replace parts of it rather than the entire thing.”