Victorian Tenancy Support
The Victorian Government offers various programs for public renters for renters who need support or financial help.
Tenancy Plus Support Program
Tenancy Plus is a support program for public renters in Victoria. It’s designed to help people stay in their homes and avoid homelessness.
If you’re a community housing renter listed on the Victorian Housing Register, you’re also eligible for Tenancy Plus.
Support providers will work with you to develop a plan that suits your needs and goals. They can also connect you with other local services that may be helpful.
Discount, Loans and Concessions
Housing VIC offers services to assist public renters in Victoria to purchase items, or apply for loans to, purchase items such as computers, white goods and furniture.
Keeping in Touch – Renter Contact Service
Keeping in Touch, is a free and confidential service available to public housing renters aged 75 years and over who live by themselves.
Cooler Places
On days when the Bureau of Meteorology issues a heatwave warning, Housing VIC converts some community facilities into ‘Cooler Places’.
Cooler places are air-conditioned. They give public housing renters and residents relief from the hot weather. Cooler places help older and vulnerable people deal with the heat.
Victorian Public Tenants Association
The Victorian Public Tenants Association (VPTA) is the peak body representing all people who live in public housing in Victoria, and those on the wait list (called the Victorian Housing Register or VHR).
The VPTA provides a free telephone advice service from Monday – Friday, 9am – 5pm (excluding public holidays). You can contact the VPTA on 1800 015 510 or visit vpta.org.au
Tenancy issues and legal advice
Housing VIC provides information and advice to renters regarding their rights and responsibilities including:
- Support for renters;
- What to do if you get a notice to vacate;
- Legal and dispute advice;
- Family relationship support.
